Sometimes everything clicks—requirements, tools, platform. And sometimes… it works, but not quite smoothly. We know how to build all kinds of solutions on the Power Platform. Canvas apps, Power Automate, Dataverse—we know them inside out. But just like a developer eventually learns that one programming language isn’t enough for everything, the same goes for building in a single ecosystem. There are times when a Microsoft solution gets the job done—but not without compromises. And that’s exactly when it makes sense to look beyond.
Real-World Example: Invoice Processing with Azure AI Document Intelligence
The customer wants to automatically extract data from PDF invoices, process them, and connect everything to their internal systems. Sounds like a perfect case for Azure AI Document Intelligence—at first glance.
And it does work—just not without a few twists along the way:
- you need to train a custom model on sample documents (Custom Model)
- form-based logic sometimes isn’t enough and needs additional fine-tuning
- integration into a canvas app requires a middleware layer using Power Automate or Azure Functions
- the results aren’t 100% accurate without human validation
For a company that values certainty, minimal tweaking, and a quick return on investment, it’s not exactly the ideal scenario. And this is where the power of being open-minded really shines.
What if there’s a better way?
In cases like this, we look beyond Microsoft. There are specialized OCR services like Rossum, Klippa, or Make that offer ready-made invoice solutions. They support more formats, tend to be more reliable, and often provide direct integration with third-party systems.
And sometimes, something simpler does the trick—a PHP script using Tesseract OCR or a lightweight Node.js service that does one thing, but does it well.
Why It Matters
Because we’re not selling “a Microsoft solution.” We’re delivering a working result—one that makes sense in the customer’s environment and context. If they prefer Microsoft, we’ll build it on the Power Platform. If they’re looking for something more open or cost-effective, we’ll offer a different path.
And it’s not just about the tech. It’s about trust. When a customer feels we’re genuinely recommending the best possible solution—not just whatever’s at hand—it builds respect and partnership. And that’s the foundation of any successful collaboration.
We’re Power Platform developers. But just like a canvas app sometimes needs a touch of CSS, a modern project often needs a broader perspective. Because at the end of the day, it doesn’t matter whether it runs as a Power App or a webhook.
“What matters is that it works—and does what it’s supposed to.”
Ready for a change? Write to us at customers@evenaut.com and let’s take the first step toward a more efficient future for your business.
